Ethical channel

From XTA we make available to customers, suppliers and workers an Ethical or Complaint Channel.

This channel allows you to send any questions or queries regarding ethics and compliance, as well as potentially irregular activities and behaviour. If you so wish, the communication can be anonymous.

All communications will be received and analyzed diligently, rigorously and confidentially by Xarxes de Telecomunicaciones Alternatives, SLU.

In all cases, a protocol defined in detail and based on best practices will be applied, with the aim of providing an orderly response and treatment.

This channel is not intended for commercial inquiries. For these questions, use the contact form.

See the Ethical Channel Policy.

Complaint form

Deed reported(Required)

Location of the event(Required)

Approximate date of the event(Required)

Person/s involved(Required)

Documentation or photos of interest

Drop files here or

Accepted file types: jpg, png, pdf, zip, Max. file size: 64 MB.

First and last name

Phone

Consent(Required)

I've read and I accept the privacy policy.

All fields marked with an asterisk (*) are required. Filling in the non-mandatory fields will help us conduct a better investigation of the facts.

In accordance with the provisions of articles 13 and 14 of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (RGPD) and article 11 of Organic Law 3/2018 of 5 December Data Protection and Guarantee of Digital Rights (LOPDGDD), relating to the protection of natural persons with regard to the processing of personal data and the free circulation of such data, Xarxes de Telecomunicaciones Alternatives, SLU, as responsible for the data provided, reports:

RESPONSIBLE: Xarxes de Telecomunicaciones Alternatives, SLU. You can contact the delegate of data protection (DPD), by e-mail at dpd@xta.cat.
PURPOSE: Reception, management and storage of the ethical channel / complaints.
PROVENANCE: Interested or affected person
RECIPIENTS: Data communications to third parties are not foreseen, unless legally required. In the event of contemplate this possibility, consent will be requested.
RIGHTS: Access, rectification, deletion, limitation, opposition and portability, as well as other rights explained in the Privacy Policy and confidentiality of personal data section of our Privacy Policy – Legal Notice.